How it works
From first call to
finished garden
Five clear steps, one crew and a fixed price — here’s exactly what happens after you get in touch.
See the five steps
Five steps,
no surprises
01
15-minute call
Free consultation
Tell us about your garden by phone, email or the booking form. We ask a few questions about what you want, how you use the space and your budget, then book a visit at a time that suits you.
What you get
A call back within one working day
A visit booked at a time that suits you
Honest early advice on budget
02
1–3 weeks
Site visit & design
A specialist walks the garden with you, measures up and checks soil, light and drainage. For design projects we then draw a scaled layout and planting plan, and refine it with you until it feels right.
What you get
Full site survey and soil check
Scaled layout and planting plan
Two rounds of revisions included
03
Within 2 working days
Fixed, itemised quote
You receive a written quote that breaks down materials, plants and labour line by line. The price is fixed — if something changes, we agree it with you in writing before any extra work.
What you get
Line-by-line itemised pricing
Fixed price, no surprises
A confirmed start date
04
Days to weeks
Build & planting
Our own crew does the work — clearance, groundwork, hard landscaping and planting. One project lead is your contact throughout, and the site is left tidy and safe at the end of every day.
What you get
One crew and one project lead
Daily tidy-up and clear access
Progress updates as work moves on
05
First 12 months
Handover & aftercare
We walk you through the finished garden, hand over a season-by-season care plan and check back during the first year. Plants are guaranteed for 12 months, and maintenance visits are there if you want them.
What you get
Walk-through and care schedule
12-month plant guarantee
Optional maintenance plans
What you can
count on
Every project, whatever the size, comes with the same six commitments.
Fixed-price quotes
The price we quote is the price you pay. Any change is agreed in writing first.
One crew, start to finish
Our own team does the work, led by one project manager you can always reach.
Tidy site, every day
Tools away, paths swept and access clear before we leave each evening.
Fully insured
Public liability and employer’s insurance on every job, with certificates on request.
12-month plant guarantee
If a plant we supplied fails in its first year through no fault of yours, we replace it.
Peat-free & local
Peat-free compost and plants sourced from local nurseries wherever we can.